Document Detail

Title: RR166-11 - Assessment of CII Knowledge Implementation at the Organizational Level
Publication Date: 9/1/2002
Product Type: Research Report
Status: Reference
Pages: 406
Kim, Gibson, Univ. of Texas at Austin
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The construction industry has become increasingly more competitive and organizations need to continuously improve in order to remain successful. One way of improving organizations is implementing knowledge or existing research products typically developed by various universities and research institutes such as the Construction Industry Institute (CII). Although there are valuable research products available which have tremendous potential to improve construction project performance as well as the organization’s business processes, many of them have not been implemented to a significant extent on real world projects (CII, 1995). Despite the importance of the implementation effort, little research has focused on the implementation of existing research products or methods of measuring the degree of the implementation effort. This report focuses on assessing implementation effort at an organizational level using construction-related knowledge that CII has developed.

A survey questionnaire was developed based on the information gathered from literature and inputs from industry participants to evaluate organizational implementation status. The survey was validated through two pilot tests and the finalized questionnaire was distributed to 88 CII member organizations including both owner and contractor companies. A total of 41 organizations participated.

Based on the survey data, the CII Knowledge Implementation Index (CKII) was developed to quantify the level of organizational implementation status. CKII scores of the participating organizations showed a wide range of implementation, and thus room for improvement exists in general. In addition, implementation steps defined in the CII Implementation Model and implementation themes developed based on the findings from the literature review were analyzed in detail using survey data.

Among the eight implementation steps, corporate commitment and corporation implementation were identified as the areas where respondents had better implementation scores, whereas self-audit and measurement were the ones that need to be improved. Among the implementation themes, management support was generally recognized as a well-addressed theme, while resources and documentation were identified as typical weaknesses.

Evaluation of the CKII against other implementation indicators, such as project use indices, verified that the CKII is consistent with other related measures. A significant and positive relationship was found between the CKII and project performance as measured in various performance variables including cost growth, schedule growth, rework factor and Lost Workday Case Incident Rate (LWCIR). The level of the CII Best Practice implementation was also evaluated in terms of the frequency and intensity. Pre-project planning was most widely implemented CII Best Practice among respondents, and dispute resolution and design effectiveness were only implemented by a small portion of the participating organizations.

Conclusions and recommendations are given to enhance implementation of best practices at the organizational level.