Document Detail

Title: IR215-2 - VOW: Voice of the Craft Worker Tool, Second Edition
Publication Date: 4/1/2007
Product Type: Implementation Resource
Status: Archived Tool
Pages: 148
The Voice of the Craft Worker (VOW) tool is a server-based piece of software that can be used at the project site to allow craft workers the chance to make input on various productivity factors that may be having a negative impact during the project. The tool also allows workers to make suggestions on how to improve productivity. If desired, the tool can be converted to a paper-based system from the current server-based method.

This software tool, available only via download, comes with an electronic publication that serves as a guide on how to use the VOW tool. Installation requires basic familiarity with Apache and MySQL. Successful installation requires custom settings found in Appendix E of PDF guide.

NOTE: This publication's accompanying beta software is a proof of concept that has been archived and is available for download for informational purposes only.

By downloading or purchasing this publication, you understand and accept that its accompanying software might not open or run properly on current platforms and is not supported or maintained by CII.

Both the publication and its software are protected by applicable copyright restrictions as set forth by CII.

Any party interested in adapting this software is invited to contact CII Associate Director for Deployment to discuss licensing.
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Productivity is considered to be a critical gauge of an economy’s health since it indicates the efficiency with which major inputs are used. Improving productivity leads to greater company profit margins, better employee wages, and an improved image of the construction industry. Today, the North American construction industry faces a number of challenges in improving its productivity including growing competition from abroad and a shortage of skilled workers at home.

Historically, construction productivity has been primarily affected by the ability of construction management to plan, schedule, and direct the work, a “top-down” approach. Unfortunately, this has resulted in underutilization of one of the greatest sources of knowledge in the construction industry: the craft worker. Major players in executing construction processes and activities, craft workers have a significant influence on construction productivity. They are in the ideal position to know where and how much of a site’s productivity is lost or gained at the work face. Few processes and tools, however, enable jobsite management teams to engage construction craft workers in a productivity improvement program. Doing so could not only improve the communication between craft workers and site management, but could also involve craft workers in a team environment, ultimately helping to improve the craft worker shortage problem.

CII has developed software, the Voice of the Craft Worker (VOW) tool, to involve craft workers in productivity improvement and help jobsite management teams understand the factors influencing their project’s productivity from the work force’s perspective. The VOW tool assists a site management team in monitoring the factors that have an impact on labor productivity and solicits suggestions from craft workers. Successful application of the VOW tool can lead to better project planning, better communication between site management and crafts, improved allocation of limited resources in improving productivity during construction, and can enhance craft workers’ commitment to productivity improvement.

This implementation guide offers comprehensive instructions on how to use the VOW tool to engage craft workers in improving a project’s productivity.